Feedback

Engage your customers and learn from their feedback.

Show patrons that you care about their dining experience by regularly encouraging their feedback. Guest evaluations of service, food, and environment can help you retool your approach and improve overall customer satisfaction.

Hear What They Have to Say

Invite real-time feedback linked to specific customer orders, service, and transactions. Use customer evaluations to help identify trends with locations, staff, and products so you can adjust or overhaul your operations.

Hear What They Have to Say

Invite real-time feedback linked to specific customer orders, service, and transactions. Use customer evaluations to help identify trends with locations, staff, and products so you can adjust or overhaul your operations.

Communicate Quickly, Privately, & Personally

Soliciting and then responding to guest feedbacks is a proven way to increase their patronage. Through Paytouch, you can reply quickly and privately to personally assuage any frustrations and prevent negative reviews from ending up on public sites.

Incentivize Feedback & Patronage

Paytouch helps you reward valuable customer input with digital coupons, which then serve to encourage their continued feedback and patronage. These enhanced touchpoints will go a long way to helping your guests feel part of the family.

Incentivize Feedback & Patronage

Paytouch helps you reward valuable customer input with digital coupons, which then serve to encourage their continued feedback and patronage. These enhanced touchpoints will go a long way to helping your guests feel part of the family.

Survey the Landscape

For a broader understanding of customer sentiments and insights, Paytouch enables you to send quick, targeted surveys to a select group of customers. Furthermore, our automated responses let patrons know we’ve received and appreciate their input.

Drive Social Media Engagement

Establish transparency and rapport with broader audiences by linking satisfied customers to your social media accounts. Build a following—and with it likes, shares, and positive reviews—and enhance future social media marketing and promotional efforts.

Drive Social Media Engagement

Establish transparency and rapport with broader audiences by linking satisfied customers to your social media accounts. Build a following—and with it likes, shares, and positive reviews—and enhance future social media marketing and promotional efforts.

Antony Livermore

Our customers dig us!

Without Paytouch, it would be much harder to do the volume we see at lunch. We do about 100-200 tickets over the course of a couple hours across our in-store and 3rd party channels. Paytouch keeps us organized and profitable.


Vinny’s Italian

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Our customers dig us!

Paytouch is so easy to use and extremely reliable. Based on the figures from my previous system, we have managed to increase sales by 15% from what we forecasted by using the full suite of Paytouch services.


Penelope’s Lil Cafe

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Our customers dig us!

Paytouch allows us to track our top 60% of menu items. We’re now able to quickly eliminate and replace any items that haven’t been selling well. Paytouch has helped us with the operations of our business day in and day out.


Wildflower Cupcake & Dessert Bar

Ready To Fire Up Your Business?